TheAlarmTech.com

is there a procedure to recover the programming PW for the IO
I would bet EST made it is you can default the PW by hitting a few buttons
I connected a computer and ran passwords 0001-9999 over a weekend, via a key record program
found it, but pain in the ass

if anyone knows PM
will not post it

you have to call tech support, they have an algorithim that works with the time and date set on the panel that can decode it. (Password of the day)