http://www.adt-matrix.com/ - tech support 877.432.6766
The Matrix product line is sold via ADT only
http://www.atvideo.com/products/fs150h (same Cameras)
DVR Quick Reference Guide - http://www.adt-matrix.com/app/webroot/i ... QRG710.pdf
If you do not have a static IP for your business you can use https://www.2dvr.com for $10 month, it will check and update your IP when using RASplus Remote Software
ports needed to be forwarded for remote access.
8200 - admin
8015 - watch
10019 - search
12088 - web browser ie. http://78.15.37.22:12088
passwords are: admin/admin admin/blank admin/1234 admin/123456 admin/4321
DVR's default IP: 192.168.1.129
Matrix can do remote access to help with tech support.(remote support)
Call tech support to check if the remote access is setup and work right.
tips:
within the DVR's System Information part of the menu - setup the last event to be a few weeks/months longer then last event on the DVR's harddrive to help keep the drive clean from lost files.
RASPlus Version 2.3.0 - OS WIN XP or above required - http://www.adt-matrix.com/app/webroot/i ... lus230.zip
matrix - DVR
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