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Honeywell NetAXS - Exit buttons stop responding

Posted: Fri Feb 16, 2018 7:31 pm
by turbotim
Hi Guys,
Has anyone experienced the exit buttons on a Honeywell NetAXS 4S or NetAXS 123 stop responding and a power reset is required to get them functioning again.

During the fault, the card readers still work correctly. This happens across all versions of firware from the very oldest to the very latest. All the cables are shielded.

Tried all the Honeywell recommendations, S4 supressors, earthing the cable screens, e.t.c.

This is happening across around 30 or so panels on various sites, just wondering if we're the only ones experiencing this.

Thanks

Re: Honeywell NetAXS - Exit buttons stop responding

Posted: Wed Mar 06, 2024 2:20 am
by mattiescott80
Hi

I am having the same issue on a similar scale... Did you ever get a resolve??

Thanks

Re: Honeywell NetAXS - Exit buttons stop responding

Posted: Thu May 23, 2024 6:35 pm
by kaseychansen
Did anybody ever find a solution for this? I have the same issue.