2 Major Issues Winpak Pro International 4 (Build 492)
Posted: Fri Jan 30, 2015 11:31 am
Hello all!
New to the forum, so any help you can give me with this emergency issue is appreciated!
Our main server crashed and I managed to get it back online - however our software (after 3 years running perfectly) went into Demo mode.
Now I cannot add/delete users, etc. which is a huge problem as we have a wealth of new starters! Also, we cannot afford to buy an entire new set of software....
Is there a way to delete the license key and re-enter our original key? I have looked everywhere in the registry and cannot find anything!
Also, our SQL server was corrupted and I restored the WINPAK database to it -
Now card reads are not showing up and all of our Door Controllers are greyed out and the actual readers/doors are marked with question marks reading Output or Entrance Unknown?
I am concerned we are simply running off of what is stored in the door controllers/readers....
Does anyone have any insight into these issues?
I truly appreciate any help you can provide me here.
Cheers!
New to the forum, so any help you can give me with this emergency issue is appreciated!
Our main server crashed and I managed to get it back online - however our software (after 3 years running perfectly) went into Demo mode.
Now I cannot add/delete users, etc. which is a huge problem as we have a wealth of new starters! Also, we cannot afford to buy an entire new set of software....
Is there a way to delete the license key and re-enter our original key? I have looked everywhere in the registry and cannot find anything!
Also, our SQL server was corrupted and I restored the WINPAK database to it -
Now card reads are not showing up and all of our Door Controllers are greyed out and the actual readers/doors are marked with question marks reading Output or Entrance Unknown?
I am concerned we are simply running off of what is stored in the door controllers/readers....
Does anyone have any insight into these issues?
I truly appreciate any help you can provide me here.
Cheers!