TheAlarmTech.com

I have a facility that is running Facility Commander 7.7. The customer wanted to add a button to lock all doors acroos 15 different controllers. We are using output groups and set up an alarm. When tested the doors, all of them lock and then unlock. I have had tech support look into it, they are tes...

I have had this problem with newer devices and found that the speaker and strobe circuits are swapped on a single device

did you re-import the RPM file? and if it were a problem with communication it would just come up with an error after hitting the lighting bolt and hardware update task failed

What I have found with sounder bases is that you have to wait sometimes up to 24 hours for the detectors/bases to properly program.

we have used siga IS detectors in this situation and it took care of the issue

If you do not know what rules are you should not be programming a life saftey device, rules are complex and just because a rule works the first time does not mean it will the next i.e. latching/priority issues. Sorry if I sound like a ba-hum-bug but I take what I do seriously and they have factory t...

I have experienced a couple of things that could be the cause of this problem: 1) A device is getting wet this is most likley the issue 9 times out of ten if you get a random unconfigured alarm the problem is water related or....... 2) The wierd problem.......I have had it in one situation were a cu...

A cable shield problem would cause communication issues however a completly burned up fried 485 card means there is something wronge in the field. At this stage in the game it would be best to run a temp cable on the ground and do several simulated tests this will help eliminate EMF/Field wire as th...

What does your rule look like do you send a seperate signal for each tamper?

Does the 485 card go completly bad or does the network just go down and come back up. Must be an old generator because we have several building with backup diesel generators and if they are wiping out panel parts then the generator has some major issues. The reason for the first question is because ...